Right of return

STEAM WITHOUT REASONS (RETURNS OF GOODS)

Bad choice? With us, you do not have to worry about the choice of products and cosmetics.It is possible to withdraw from the agreement with us without stating a reason within 14 days.

When can I cancel the agreement without giving a reason?

With us, you can return all items you have purchased from us with the exception of

a) has not been adapted or manufactured according to your requirements (e.g.packaging

b) can not be returned for hygienic reasons (e.g.open cosmetics and other products that come in direct contact with the skin)

In the event that you have had the goods packaged as a gift, it is also not possible to withdraw the agreement on gift or organic packaging when the goods have already been packaged and the service has thus been performed. Please note that we pack the goods for you immediately after ordering.

Please note that you are legally responsible for any reduction in the value of your goods as a result of you handling the goods in a different way than is necessary to familiarize yourself with the nature, properties and functionality of the goods (e.g.if you use a product even after you have already tried it).

What should I do if I want to cancel the agreement without giving any reason?

Let us know your decision to leave the contract within 90 days of delivery. The best way is to contact us at noorbanabeauty@gmail.com or by calling 0737 206 876

The goods must be returned without delay, always within 14 days after the recall, to Noorbanabeauty - Noorhan Fakhrulddin, Bangatan 3 lgh 1002, 462 37 Vänersborg, Sweden. If you have received additional goods from us ("gift") in connection with the conclusion of the agreement, it is necessary that this gift is also returned.

We will return the purchase price of the goods to you within 14 days of the day of recall. However, the law allows us to wait until we receive the returned goods from you. If you withdraw from the agreement within the first 14 days after delivery of the goods, you are also entitled to a refund of the cost of delivery of the goods in an amount corresponding to the cheapest form of delivery offered.

Contacts

Please contact us with questions about your withdrawal without stating a reason via email at Noorbanabeauty@gmail.com or by calling 0737 206 876.